Returns & Exchanges

At Glad.is, we want you to love every piece of your home. If you are not completely satisfied with your purchase, you can return or exchange eligible items within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to send back.

• 2.
  Prepare the Package

  Carefully pack your items in their original packaging, ensuring all protective layers are included to prevent damage during transit.

• 3.
  Label and Ship

  Print the prepaid shipping label provided via email, attach it to your box, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned goods, we will issue a refund to your original payment method within 5-7 business days.